Privacy Policy

At Universal SaaS Agency, we are committed to protecting your privacy and ensuring your personal and business information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, software, and services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

What Information Is Collected

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business name, and details submitted through forms or consultations

• Business Data: Information related to your company, services, and marketing needs

• Communication Data: SMS opt-in preferences, message history, and email interactions

• Technical Data: IP address, browser type, device information, and system usage data

• SaaS Usage Data: Interaction with our platform, automation workflows, and performance analytics

• Cookies & Tracking Data: Information collected through cookies, pixels, and analytics tools

How User Data Is Used

Your information is used to:

• Provide and manage AI-powered SaaS and marketing automation services

• Generate leads, schedule appointments, and automate customer communication

• Respond to inquiries and provide customer support

• Send SMS, email, and automated notifications (only with consent)

• Improve platform performance and user experience

• Analyze marketing performance and campaign effectiveness

• Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

SMS Opt-In Details

By submitting your phone number through our website or platform, you consent to receive SMS messages from Universal SaaS Agency, including:

• Appointment confirmations and reminders

• Lead follow-ups and engagement messages

• Service updates and notifications

• Customer support communications

Message frequency may vary.
Message and data rates may apply.

You can opt out at any time by replying STOP.
For assistance, reply HELP.

SMS consent is not a condition of purchase.

Cookie & Tracking Practices

We use cookies, pixels, and similar technologies to:

• Track website usage and user behavior

• Optimize marketing campaigns and retargeting efforts

• Improve functionality and user experience

• Measure performance of ads and automation systems

You can disable cookies through your browser settings, but some features of the platform may not function properly.

Data Security and Handling

We implement industry-standard security measures to protect your personal and business data from unauthorized access, misuse, or disclosure.

We will never share, sell, or distribute your personal details to third parties for marketing purposes.

Access to your data is limited to authorized personnel and trusted service providers strictly for service delivery.

User Rights

You have the right to:

• Request access to your personal or business data

• Request correction or deletion of your information

• Withdraw consent for communications at any time

• Opt out of SMS or email communications

• Request limitation of data processing where applicable

To exercise your rights, please contact us through the website.

Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All mobile opt-in data and consent records will remain confidential and will only be used for communication related to Universal SaaS Agency services.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Universal SAAS Agency LLC

Bronx, New York, USA

Phone: (646) 760-7491

Email: [email protected]